$250 gift card

Yup, I also fell for the $250 Verizon wireless gift card scam when I purchased FiOS triple play last November.  It's been 6 months of empty promises.  I was supposed to receive it within 90 days.  After several calls and live chats where the rep either had no clue about the promotion or simply promised it in 3-5 business days, I filed a BBB complaint.  Verizon immediately responded and claimed to have sent me the card.  That was 2 months ago and it is clear they lie to the BBB as well as their customers.  I have now filed a complaint with my state attorneys office.

Re: $250 gift card

Hi Tom4,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.