Hello,
Just received my $250 prepaid visa from a Fios promo I signed up for. Well, upon activating the card I was told the balance is Zero. The hell?
Account is in good standing with automatic payments. Card is one YEAR away from expiration. How is this even possible? Is there a way to escalate this as the card issuer says to contact Verizon.
Hi Willzyx02
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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