$300 Verizon Visa Prepaid Card

I was promised a $300 Verizon Visa Prepaid Card with my new service a month ago. Last week when I looged into my account a message stated I had to register within 60 days to get the card, however the link did not work. I called my building rep and was told to use the app, however I don't see that option on the app...and the link on the website is no longer there.  I call support and sat on wait for over 30 minutes and had to leave. How do I register to get this card?

Re: $300 Verizon Visa Prepaid Card

Hi Shad,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.