Ok so in December I switched from a different provider and i still haven't received my $400 prepaid card. In February 2016 I had received and email stating it's on the way and when I put in my user ID and password it says I couldn't be log in.. so fast forward to July 2016 and I still haven't received the card. I called and they told me it was sent the "wrong way" which I don't know what that meant and that they would sent it out again. I was given a reference number and so couple weeks I called back and they gave me the run around to different department because they couldn't find no such thing on my account and I gave them the reference number and they still couldn't find it. After 8 different transfer I was told I would receive the card in the next 15 days. It's august now and I still haven't received anything. I haven't received an email saying it was sent I went to the rewards page but it didn't load nothing. So veRipon please stop playing around and give me my card.
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