I redeemed my card back in October and was told it was processing and would arrive in 2 weeks I have heard nothing since then and you have pulled down the status page. I would like my gift card or a statement credit.
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.