A picture is worth a 1000 words.

[whyuscountry]

We live in a small township. I drove around last night and this is what we face. I to have had many tickets in place when our internet is slow or NONE at all.  As of right now - I have internet but I do know of neighbors that do not and we are just frustrated that this is the service Verizon offers. Take it to the PUC everyone says to do. Well here you go Verizon, when are you going to actually come out to our little town and fix us?  Yes we are stuck- our choice is you or Hughes net.  Or do we contact PUC and force your hand?

[LawrenceC]

Hi whyuscountry,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.