Like several others, I can't redeem my Amazon Prime membership (the tab doesn't appear on my Verizon homepage). As such, it looks like I can't get a free Echo either, because it tries to bill me $100 if I follow the link to add the Echo to my cart. Please assist when possible. Thanks!
After reading this above link contact your states attorney generals office for further action.
Good Luck
Hi Mklummis1
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Start a new topic or ask questions in the open forum.
