Amazon Gift Card Promo
lbhayes63
Newbie

I was offered a $200 Amazon gift card for signing up for Fios internet and TV, which has been installed.  However, I have received no instructions on how to access the gift card.  I asked the Verizon representative for my building and he told me to log into the website and go to the Promo tab.  There is no Promo tab.  I'm annoyed -- it shouldn't be this hard for the customer to access a gift card that was offered as part of the deal.  Can someone please help?  Thank you.

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Re: Amazon Gift Card Promo
kh_jenn
Moderator
Moderator

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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