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Amazon Prime Promo

I received an email saying that it was time to redeem my Amazon Prime and Echo promo. I clicked “go”. I see a link to redeem the echo but there is not a link for Prime. Please help.

Re: Amazon Prime Promo
Community Manager
Community Manager

Hi Samhill,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.