Amazon Prime Promotion
Tsessebe
Newbie

I keep trying to redeem my Amazon Prime promotion, but I am having issues: I already have Amazon Prime but I am aware that my following year's membership fee will be waved by Verizon as a result of the promotion. When I attempt to redeem the Amazon Prime promotion from "My Verizon" it tells me that there was a problem applying my promo code and that I must click the link in order to switch to my Prime membership. After clicking the link, I end up in the "My Account" section of Amazon with no way to apply the promo. Could someone please assist me?

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kh-gary
Moderator Emeritus
Hi Tsessebe,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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