I have received the email telling me I can redeem my prime and echo a/o dec 19 but there are no tabs or tiles to do so. I have gotten a complete runaround from customer service , chat rooms, tech support, promotions. Is there anyway to get through to someone to actually help?
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.