I contacted online chat agent and representative on the pone multiple times, has been moving from one department to another department. I received the same email link that doesn't work, and nothing in my account to redeem Amazon prime. Is there really a fix to this from Verizon? or should we as customers just take it and deal with it is as it is?
Hi NYC,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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