Another unable to redeem gift card
Enthusiast - Level 1

I received the email for the promo gift card. It took me to login an click on the gift card tile. Empty link. Will not load. Multiple calls in but no one can help. Provided me with alternate phone numbers that lead no where. Tried different computers and different browsers even the app. Any ideas?

Re: Another unable to redeem gift card
Moderator Emeritus

Hi Bulmic,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.