Had to renew; took HOURS of online chat to get Showtime removed because site wouldn't let me. First agent just disconnected the chat - but she wasn't understanding my issue. Also signed up and was verified for TEACHER DISCOUNT, but IT IS NOT ON THE NEW BILL!!!
Online statement (after many hours):
"Jessica: More Fios TV
Fios Home Internet: 200 Mbps
Rent: 1 Set-Top Box
New Estimated Monthly Charges would be $122.71"
$13 may not seem a big deal, but I went with FIOS years ago as their deals were better than Comcast, and FIOS' rates increase EVERY renewal. More money, less service. And, my teacher discount is NOT showing.
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