Verizon has an easement either on our property or with our neighbor. We do not know which. There is a tree currently leaning on the wires that will need to be removed. We are unable to touch the tree as it is likely live since it's touching the wires. We need a contact asap who can come out to assess the situation and assist with turning off the power for removal.
Hi luckynumbs21, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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