Broken Green Lid

I have underground Fios lines on my property. Someone ran over the green lid and it is broken. I have been trying since November 2022 to get it repaired. I had 2 tickets opened but each have been closed. I asked for someone to call me but no one did. This is very dangerous as the lid has a hole and someone can get hurt. I need this fixed ASAP.

How do I get this fixed?

Re: Broken Green Lid
Moderator Emeritus

Hi Greenlid,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.