Bundle Promotions Limited to People willing to get rid of DVR Credit for Life

Today I chatted with multiple Representatives trying to obtain a new contract with Verizon that also allowed me to retain my DVR Credit for Life.  Finally, once I got to my 3rd representative, I found out that the good promotional deals were only for those customers who were willing to have their DVR Credit for Life removed from their account and the only promotional deal I could get would actually increase my monthly bill since I am currently not locked into a contract.  I have been with Verizon Fios for almost 7 years, but they want to punish me for being a loyal customer by taking away my DVR Credit for Life in order for me to get a good deal.  Note: I have read that once you lose your DVR Credit for Life, you can never get it back, as you are grandfathered in.