CMR Claims VRZN DROP WIRE
sandeepkumar
Newbie

I was unnecessarily charged for dropped wire as the technician did not put it under the ground and it was cut.

0 Likes
1 Reply
LawrenceC
Moderator Emeritus

Hi sandeepkumar,

Claims Management Resources (CMR) is a Verizon authorized vendor that provides invoicing services to recover Verizonโ€™s cost to repair damage done to the Companyโ€™s facilities. This includes but is not limited to:
โ€ข Buried and Aerial lines
โ€ข Poles
โ€ข Conduit and vehicles
CMR can handle disputes of claims directly, and works with the local field office that performed the repair. If you wish to dispute a CMR claim, you may contact them by phone at 1-800-321-4158 or by email at bswcomplaint@cmrclaims.com.

0 Likes