Can not redeem Xbox giftcard
Enthusiast - Level 1

I have contacted customer service and spent well over almost 2 hours to no avail, no one could help me resolve my issue and gave me the run around. I just want to receive my Xbox giftcard. Why is this happening?

Tags (1)
Re: Can not redeem Xbox giftcard

Hi Wowomg,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.