Can't Claim Xbox Gift Card
Enthusiast - Level 1


I recently signed up for Fios Home internet service. One of the offers on my offers screen is a tile for an Xbox gift card worth $50. However, every time I try to redeem this offer I get an error stating "the URL is not available on this server" and this occurs no matter what device I try to claim the offer on. I see a few others have the same issue, is there any solution?

Re: Can't Claim Xbox Gift Card
Moderator Emeritus

Hi Nshowmac,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.