Can't Redeem Xbox Gift Card

[mattbrowntech]

Just like so many others here, I'm not able to redeem my $50 Xbox gift card offer. I've tried redeeming the offer on multiple devices, using different browsers.  Every time, I get the same response: "The requested URL was not found in this server".

It seems like this has been a problem, dating back several months. Any solutions?

[LawrenceC]

Hi mattbrowntech,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.