Can't claim Visa promo prepaid card
Sw9855
Newbie

I've gotten the email saying it's time to claim my gift card for being a new fios customer. When I click the link it just bings me to the main account page. There is nothing about claiming my gift card. How do I proceed?

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kh-gary
Moderator Emeritus
Hi Sw9855,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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