Can't claim the XBOX giftcard

I've been trying to claim the $50 Xbox gift card since it said I was eligible, and each time I accept the terms and try to claim it I get a message that says "The requested URL was not found in this server.  Go to MyVerizon Home."

Re: Can't claim the XBOX giftcard
Moderator Emeritus

Hi BTEnglish20,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.