Can't claim xbox gift card in home offers
Enthusiast - Level 1

I've been trying for over a month to claim this gift card in my home offers as a new customer. I keep getting error codes like "the requested url was not found in this server". I've tried turning off pop up blockers, clearing cache, using a different web browser and nothing works.  Customer service was useless. These home offers are just deception to get new customers.  I WANT MY GIFT CARD!!!

Re: Can't claim xbox gift card in home offers
Moderator Emeritus

Hi @dmlbutterfly 

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.