Can't pay bill online

[Melmoon1]

For the past few days I haven't been able to pay my bill online.  Why am I having such a difficult time???

[LawrenceC]

Hi Melmoon,

Sorry you are having difficulty paying your bill online. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.