Can’t redeem $100 gift card offer

Like most of the posts here I have been trying for a few weeks but am unable to redeem my $100 Verizon gift card. I get the error “Due to a system issue, the reward website is currently unavailable. Please try again later.”

I tried chat support but they just tried to sell me TV and phone service. Is there anyone at Verizon who can actually help?

Re: Can’t redeem $100 gift card offer
Moderator Emeritus

Hi Kj22,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.