Can't redeem $100 prepaid Visa gift card
Enthusiast - Level 1


I've been trying to redeem my prepaid gift card through the link sent to my account email, but have not been able to do so. Please let me know what are the steps to take to redeem it.


Re: Can't redeem $100 prepaid Visa gift card
Moderator Emeritus

Hi dle04,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.