Can't redeem $200 Gift Card - Eligible today 11/24/2021
Enthusiast - Level 2

Like the title states I can't seem to click on the tile to redeem my $200 gift card. I also was eligible for a $50 gift card on November 11th but that tile disappeared. Verizon likes to run promotions to get you to upgrade but when it comes to get them to honor the agreement you have to jump through hoops. 

I placed an order for the following in September:

The Most Fios TV 2.0 - $50 gift card promotion

Fios Gigabit Connection 2.0. - $200 gift card promotion  

Can someone help me rectify this please?

Re: Can't redeem $200 Gift Card - Eligible today 11/24/2021
Moderator Emeritus

Hi petmic10,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.