Can't redeem $200 gift card or Xbox gift card due to "missing vz_jwt" error
cfish25
Newbie

I requested customer service over and chat and via phone for this issue multiple times. Nothing has been resolved yet and now my $200 gift card offer has disappeared. What can be done? This seems like a deceptive promo on Verizon's part. 

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LawrenceC
Moderator Emeritus

Hi cfish25,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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