Can't redeem $300 off soundbar offer
cfc828
Enthusiast - Level 1

I signed up for Verizon home internet recently and qualified for an offer of $300 off a Verizon Stream TV soundbar. When I try to redeem the offer and buy the soundbar, I'm seeing only a checkbox that agrees to the terms and conditions. The text says select one of the soundbars below, bu there is nothing below! Help! My offer doesn't expire until April 18th. 

I've chatted with several agents with no resolution. I wish Verizon would send me a coupon code or some other workaround. Our whole family has Verizon phones/watches, and now we have home internet...I just wish Verizon would hold up their end of the bargain. 

I've tried redeeming in the Verizon app, in Chrome and Safari, and nothing works. Same result each time. I've cleared the cache, updated everything, restarted devices...nothing works. 

Has anyone figured this out? 

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Re: Can't redeem $300 off soundbar offer
kh-taylarie
Khoros Partner
Khoros Partner

Hi cfc828,

Your issue has been escalated to a Verizon agent. Please check
your Private Messenger Inbox for a message from a Verizon Support agent. You can find
your Inbox by clicking on the envelope icon next to your avatar at the top right corner of
this page. Response times may vary. Please continue to check your Inbox for a reply
from a Verizon agent. Please direct all correspondence concerning your issue to the
agents who will be assisting you privately.

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