Can’t redeem Fios offers
stets9
Newbie

The Verizon gift card returns an error message. The XBOX gift card returns a 404 error. The moca adapter offer wants to charge me after it’s added to the cart.

How do I redeem these? People have reported similar errors for a year - this is getting ridiculous. 

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Re: Can’t redeem Fios offers
LawrenceC
Moderator Emeritus

Hi stets9,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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