Can't redeem refer-a-friend gift card
Enthusiast - Level 2

Hi, I received a notification way back in October about my refer a friend bonus card, and was able to successfully redeem it and got it in the mail.  I put it in a drawer and forgot about it until recently, however when I try to activate it online, it will not let me.  Was there some kind of time limit I had to meet, or how can I fix this issue?

Thank you!

Re: Can't redeem refer-a-friend gift card

Hi networkingissue,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.