Can't upgrade service
Rai_beau
Newbie

Every time I try to log in and upgrade my account I get an error message saying 'we're sorry but we're unable to continue with your order at this time'... any suggestions?

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CRobGauth
Community Leader
Community Leader

I assume you have an account that has permissions to make changes?

Sub accounts dont have permissions.

If primary account, the contact support.

Either 1800verizon or twitter @verizonsupport

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