Can't verify email address, link loads to error page
Sammy51
Enthusiast - Level 1
 
Hi all!
 

I can't verify my email-- when I click the link it sends me an email which I click and it loads a bright yellow Verizon webpage with

 

We are sorry, but a problem with your request has occured.

Please use the Back button below to return to the previous page.
 

If the problem persists, contact your supervisor.

I have tried clearing my cookies, and I have used two different web browsers (Chrome and Edge). Any ideas why I get this error when clicking the email link, and any idea how to resolve it?

3 Replies
LawrenceC
Moderator Emeritus

Hi Sammy5,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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twendel98
Newbie

I also have the same issue but its with all of the links from emails sent to me by verizon

 

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LawrenceC
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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