Cannot Redeem Amazon Prime
MacUser1
Newbie

The Amazon Prime and Echo (2nd Gen) Iink is not working l cannot redeem my reward. l have been with many customer support and none has resolve this just sending me on to the next person. Verizon needs to fix this l switch to them believing l would have Prime and the Echo. l can't explain how frustrating this is.

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jonjones1
Legend

@MacUser1 wrote:

The Amazon Prime and Echo (2nd Gen) Iink is not working l cannot redeem my reward. l have been with many customer support and none has resolve this just sending me on to the next person. Verizon needs to fix this l switch to them believing l would have Prime and the Echo. l can't explain how frustrating this is.


There is a lengthy thread on this issue under Verizon Account sub section.

do a forum search on it.  Maybe the moderator can take your post and merge it with it.

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LawrenceC
Moderator Emeritus

Hi MacUser1,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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