Cannot redeem 100 visa gift card

I've tried to use the email to redeem the card but when it logs me in there is no option to select. I've looked everywhere and even used the main site with my computer and I can't find any place to redeem this.

Re: Cannot redeem 100 visa gift card
Moderator Emeritus

Hi MADrandom,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.