I placed an order for Fios service at my new location, then changed my mind and signed up for Cox instead.
How can I cancel pending order {edited for privacy}? I also need to terminate my service at my old location
Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit Contact Us, or our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.
Chat agents do not deal with this type of thing, do they? I also tried the phone, but had an hour wait.
Hello poulh,
This community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly.
Start a new topic or ask questions in the open forum.
