Has anyone managed to find a direct contact address, phone number or email to file Verizon complaints? They certainly hide it well if a complaint department actually exists!
@jh321wrote:Has anyone managed to find a direct contact address, phone number or email to file Verizon complaints? They certainly hide it well if a complaint department actually exists!
Try here http://www.verizon.com/about/our-company/executive-bios
it leads to executive escalations eventually.
Agreed. Unable to file a claim about property damage from a truck tearing up our lawn. Online services are useless, customer service had me transferred to other departments, which had me transferred back to customer service. No one who works for them seems to know either.
Hi Kate1,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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