We have had several power outages lately, with aerial cables coming down due to fallen trees, wind damage, etc. I understand that in our neighborhood the lines are owned by Verizon and by Cox, who, before they take action, need to know that customers want the underground cabling. Dominion Energy is apparently ready to initiate the work to bury the cables but needs Verizon and Cox buy in. At present, in our Annandale community, the underground cables begin a block from our court and I’d like to join others in pushing Verizon work with Dominion and Cox to extend the underground cabling as far as feasible so as to minimize outages and, by extension, emergency repairs.
Hi @AnnandaleVAuser
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Start a new topic or ask questions in the open forum.
