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Customer Support
exlieut
Contributor - Level 1
‎12-23-2009 11:24 AM

Smiley Very Happy

I noticed some people seem to have issues with customer support. I just wanted to say the times I have called It's been really a good expierence. (3-4 times)

Kudos to the Verizon staff in Pittsburgh Pa. That's where my calls always seem to end up.Smiley Very Happy

My only complaint is the time it takes to get to a human being.

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Re: Customer Support
User123
Newbie
‎12-28-2009 11:27 AM

Just wondering, how long did you wait?  I had to hang up because the battery on my phone was getting low 😞

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Re: Customer Support
User123
Newbie
‎12-28-2009 01:24 PM

Oops, I can't update my reply.  Anyhow I called again and I discovered a call back option!   I don't have to wait on hold.  I'm happy 🙂

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