I had the pleasure of receiving exceptional customer service from Joe at Verizon in Bristol RI . His kindness and patience were evident as he expertly guided my mother through technical issues with her phone and iPad. Not only did he resolve the problems, but he also took the time to explain the root causes and offered valuable suggestions to protect her from potential cyber theft. Joe's exemplary customer support showcases a level of dedication and intelligence that any company would be proud to have in their team. Thank you, Joe, for your outstanding assistance and genuine care for your customers! Thank you as well for putting my moms mind at ease and making it a quick visit for me because it’s a sunny day and I would like to enjoy it.
Thank you for taking the time to share this feedback, Coler13! We will be sure to pass it along to the Verizon team.
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