Customer service

I have had Verizon for about a year with no issues. However I have

recently added services due to moving to a bigger place. I have come

to regret this choice! It has been a battle from the Order for my equipment being at the wrong location and me having to drive a HOUR outside the city with gas prices being what they are! Then my self set up not working and then I go to call customer service today and after calling 5 times I still got not help!! I am seriously thinking about going to another company. Sadly smh

Re: Customer service

Hi Ultra22,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.