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DANGER TO CHILDREN - Hole in yard near bus stop
Eric214
Newbie
‎09-17-2018 05:04 PM

I have an uncapped FIOS access panel in the corner of my yard.  I posted here about this one month ago under the same username and was told that my problem was escalated.  I still have an uncapped FIOS access panel in my yard, and no repair has been made.

I have called 1-800-VERIZON and they will not patch me through to an agent without my providing the automated system with an account customer.  I am not a Verizon customer.

Please tell me how I can get this fixed.  I am about to escalate to my homeowners association and start calling local papers.

Thanks

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CRobGauth
Community Leader
Community Leader
‎09-17-2018 07:41 PM

Did you pm with people for escalation?

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kh-gary
Moderator Emeritus
‎09-17-2018 08:05 PM
Hi Eric2,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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