Damage to Exterior of Property when Pole Removed

I own a property that had damage to the exterior when Verizon took down one of their poles; the exterior cellar/basement door was damaged.

Does anyone know if there is a claim form that gets filed or where to contact in a situation like this? I couldn't really find anything online other than this message board. 

Re: Damage to Exterior of Property when Pole Removed
Moderator Emeritus

Hi ross417,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.