Damage to Irrigation Line

A Verizon contractor came 2 days to install fios line for my neighbor and they somehow had to dig my lawn in order to stall the line. They ended up damaging some of the spouts  in the irrigation system on my lawn. I'm having someone come look at it. How do I file a claim with Verizon about this? 

Re: Damage to Irrigation Line
Moderator Emeritus

Hi Naasom,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.