I had my vehicle damaged by a Verizon communications line that was struck by a truck. Verizon advised Police that the lines were sagging due to the ambient temperature outside (95 degrees) I have attempted multiple times to contact someone via the 1-800 number with no results or dead end phone calls/answers. I am at a loss.
Hi chrisviola, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
The assignment of responsibility might depend on how the easement was signed between Verizon and the local government. The easement agreement would cover accidental damages.
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