Damage to irrigation lines
GregCoben
Enthusiast - Level 1

Last fall, Verizon installed a fiber optic line to my house to replace my old copper telephone service.  When I turned on my lawn irrigation system for the season, I noticed that a few of the irrigation zones were not working at all.  Today my irrigation contractor determined that the problem was caused by the Verizon installer cutting the irrigation lines when the fiber optic line was installed.  I would like to file a claim with Verizon for reimbursement of the irrigation company service call and repair costs.  I can provide a digital copy of the irrigation company's invoice upon request, which clearly indicates that the location of the irrigation line damage is directly in the path of the new fiber optic line.

0 Likes
Re: Damage to irrigation lines
LawrenceC
Moderator Emeritus

Hi GregCoben,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

0 Likes