Damaged Verizon Pole identified as imminent threat to children / people nearby and still not removed.
BrianneMiller
Newbie

We have two poles that need to be removed  and / or replaced as (1) was materially damaged in a storm 4 years ago and has yet to be removed, and (2) a second one was damaged in December 2022 storm and is at risk to fall (as identified by both Verizon and electric company) and is an imminent thread to homeowners, neighbors and children. 

Please help escalate and identify path to timely resolution and risk mitigation.  

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Re: Damaged Verizon Pole identified as imminent threat to children / people nearby and still not removed.
LawrenceC
Moderator Emeritus

Hi BrianneMiller,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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