There is a severely damaged Verizon green utility box in my front yard that I believe was hit by a vehicle. I am not a Verizon customer. I’ve tried to call customer service 3 times and the robot will not connect me to anyone to resolve this problem. The entire panel is off the box & a box full of wires are exposed. Please rectify this ASAP.
Hi @Damagedbox ,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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