Did not receive Doordash giftcard

[RikuWiku]

Signed up and had the available promotion of a $200 Doordash/Grubhub gift card.

• Redeemed the gift card on 2/18, and never received it in email.
• Called the rewards center number on 3/21 and they said they fixed the issue and I would receive it.
• I never receive the email and call back on 3/31 (Today) and they tell me they only see that I received an Xbox gift card, but not the Doordash (Which is the main problem). I get transferred 3 times just for them to not be able to help me.

Is there anything else I can do to try to get this gift card? Feeling a little disheartened since I took all the correct steps.

[LawrenceC]

Hi RikuWiku,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.